Frequently Asked Questions

We understand that you might have questions about how HorseDunku works. Below are some of the most common queries we receive from our users:

1. Loan Application

How do I apply for a loan with HorseDunku?

Applying is easy! Simply download the HorseDunku app, fill out the loan application form, and provide the necessary personal information and proof of income. Once your application is submitted, it will be reviewed, and you'll receive your approval status quickly.

What is the minimum and maximum loan amount I can apply for?

You can apply for a minimum of 500 ZMW and a maximum of 30,000 ZMW. The amount you qualify for depends on your creditworthiness and ability to repay.

What documents do I need to apply for a loan?

You will need to provide a valid ID, proof of income, and your bank or mobile wallet details for fund disbursement.

2. Loan Approval & Disbursement

How long does loan approval take?

Loan approval usually takes less than an hour. Once approved, the funds will be transferred to your bank or mobile wallet.

What happens if my loan application is rejected?

If your application is rejected, you can either reapply with a lower amount or provide additional proof of income. You can also reach out to our customer support team for further assistance.

3. Interest Rates & Fees

What are the interest rates for HorseDunku loans?

Our Annual Percentage Rate (APR) ranges between 14.73% and 88.65%, depending on the loan amount and repayment terms. The exact rate will be disclosed when you apply.

Are there any hidden fees?

No, we pride ourselves on transparency. All fees are clearly stated in the loan agreement. There are no hidden charges, so you’ll know exactly what you’re paying.

4. Repayment

How can I repay my loan?

You can repay your loan via mobile wallet, bank transfer, or other approved payment methods. We offer flexible repayment plans to suit your budget.

Are there any hidden fees?

No, we pride ourselves on transparency. All fees are clearly stated in the loan agreement. There are no hidden charges, so you’ll know exactly what you’re paying.

5. Eligibility

What are the eligibility criteria to apply for a HorseDunku loan?

To apply for a loan, you must be at least 18 years old, have a valid ID, and provide proof of a income. We assess your ability to repay based on your current financial situation.

Can I apply for a loan if I have bad credit?

Yes! We focus on your current financial status and repayment ability, not just your credit history. We aim to make loans accessible to all eligible individuals.

6. Account & Privacy

Is my personal information safe with HorseDunku?

Absolutely! We use advanced encryption technology to protect your personal and financial information, ensuring your data is safe and secure.

How can I check my loan status or account details?

You can log in to your HorseDunku account through mobile app to check your loan status, repayment schedule, and other account information.

7. Customer Support

How can I contact HorseDunku’s customer support team?

You can reach our customer support team via email, phone, or by WHATSAPP. We are here to assist you with any questions or concerns.